Lesson 8: Consumer rights

In this lesson we will:

  • Develop knowledge of consumer rights: contracts, online purchases, right of withdrawal, returns, guarantees and invoices.

Film

Tasks

Read the information in the links above. Then answer the study questions:

  1. What are the risks of not paying your bills on time?
  2. When you want to return things to a store in Sweden, how can a receipt be helpful?
  3. What are the advantages and disadvantages of buying things online?